Frequently Asked Questions

Everything you need to know about bringing Studio CYL into your home.

What is the standard shipping timeframe for furniture?

Most of our handcrafted pieces are processed within 3-5 business days. Depending on your location, standard delivery typically takes between 7 to 14 business days for large home goods.

Do you offer international shipping?

Currently, Studio CYL ships to the continental United States and Canada. We are working on expanding our logistics to support global shipping in the near future.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture or final sale items are not eligible for returns unless they arrive damaged.

How can I track my order?

Once your order has been dispatched, you will receive an email with a unique tracking number and a link to our carrier's portal to monitor your shipment's progress.

Are your products sustainably sourced?

Yes, sustainability is at the core of Studio CYL. We partner with artisans who use FSC-certified wood and eco-friendly finishes to ensure your home remains beautiful and environmentally responsible.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Affirm and Shop Pay.